WhatsApp API & Automation

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Official API Integration

We integrate the official WhatsApp Business API to automate chats, notifications, OTPs, order updates, and appointment reminders with enterprise-grade reliability and compliance.

Chatbots & Smart Flows

Design intelligent chatbot flows to handle FAQs, collect leads, qualify prospects, and even escalate to human agents. Reduce support load and increase customer satisfaction at scale.

Campaigns & Broadcasts

Run personalized bulk campaigns and automated re-engagement flows — send product updates, offers, and follow-ups using pre-approved templates via our secured backend.

Why Choose Us

Automate WhatsApp communication that drives engagement & loyalty

At Horza, we streamline customer communication by integrating your business with WhatsApp’s official APIs. From automated replies to full-scale marketing broadcasts — we enable real-time, two-way communication that enhances support, boosts sales, and saves time.

  • Verified API Setup
  • Smart Campaign Builder
  • Chatbot Integration
  • 24x7 Support Coverage

99%

Delivery Rate
on Automated Messages

We ensure high delivery and open rates by using approved flows and quality-rated numbers. Let WhatsApp work for your brand — for support, sales, and retention.

Explore more about us
Our WhatsApp API Process

Automate customer journeys with official WhatsApp workflows

Business Goal Mapping

We understand your customer communication needs—whether it’s lead nurturing, support, or alerts—and design message flows aligned with your goals.

01

API Setup & Automation

We configure Meta’s Cloud API, set up templates, and automate 1:1 and bulk messaging with dynamic triggers from your CRM, website, or app.

02

Live Chat & Monitoring

We connect your team to WhatsApp chats via dashboards or mobile apps, enabling real-time responses, smart routing, analytics, and 24x7 engagement.

03
// Our faq’s

What makes us
stand from the rest

4.9
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Contact us

We follow Meta’s guidelines strictly—using opt-ins, pre-approved templates, and rate-limiting best practices. We also handle number verification and official Business Account (OBA) setup.

From auto-replies and keyword-based routing to sending payment reminders, delivery updates, abandoned cart nudges, and chatbot flows—we cover it all using cloud functions and CRM triggers.

Yes. We integrate WhatsApp with CRMs, websites, mobile apps, ERPs, and third-party tools via REST APIs or webhooks. Real-time sync ensures your workflows run smoothly.

Absolutely. We offer both prebuilt dashboards and custom UIs to manage contacts, schedule campaigns, monitor delivery, and access conversation history with filters and analytics.

We use token-based authentication, IP whitelisting, encrypted templates, and scalable cloud infra (like Firebase & MongoDB Atlas) to ensure enterprise-grade security and uptime.

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Grow your business with Horza IT solutions

Empower your business growth with innovative IT solutions!

From custom software development to seamless automation and reliable support — Horza.in helps you accelerate success and simplify your business processes.