CRM Systems

CRM Setup &
Customization

We implement CRM platforms like Zoho, HubSpot, and custom-built tools using Spring Boot or Node.js to centralize customer data and automate your sales funnel.

Sales & Workflow Automation

We design CRM workflows that auto-assign leads, trigger notifications, send reminders, and drive conversions — all while reducing manual efforts across your team.

Advanced Reporting & Integrations

Get insightful dashboards, pipeline reports, and custom integrations with WhatsApp, email, SMS, and lead sources using secure APIs and modern backend tools like MongoDB and Firebase.

Why Choose Us

Build intelligent CRM systems that drive customer engagement

At Horza, we implement and customize CRM solutions that unify your sales, support, and marketing teams — helping you track leads, close deals faster, and personalize every customer interaction through automation and insight.

  • Custom Workflows
  • Sales Automation
  • Smart Dashboards
  • Tool Integrations

97%

Client Satisfaction
in CRM deployment

We go beyond CRM setup — we analyze your business model, align tools with your processes, and offer continuous support to help your teams close more and waste less.

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Our CRM Implementation Process

We build CRM systems that boost sales & retention

Discovery & Mapping

We audit your lead flow, sales cycle & support needs, defining fields, pipelines, and KPIs for a perfect-fit CRM blueprint.

01

Config & Integration

We customise modules, automate workflows, and connect email, WhatsApp, and ERP using Spring Boot, Node & MongoDB.

02

Training & Optimization

We onboard your team, fine-tune dashboards, and provide ongoing analytics & support to keep your CRM driving revenue.

03
// Our faq’s

What makes us
stand from the rest

4.9
See what client ask

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We follow agile sprints, sandbox testing, data-migration rehearsals, and user-acceptance tests before go-live, ensuring accuracy and zero downtime.

We implement and customise:

  • Zoho CRM & HubSpot – quick SaaS roll-outs
  • Custom MERN / Node.js CRMs
  • Spring Boot + React enterprise CRMs
  • MongoDB / PostgreSQL for scalable data
  • BI dashboards via Metabase & Power BI

Yes—payment gateways, WhatsApp/SMS, marketing automation, accounting software (Tally, QuickBooks), and ERP/warehouse systems via secure REST or GraphQL APIs.

Absolutely. We handle user training, data hygiene, automation tweaks, feature upgrades, and 24×7 technical support packages.

We use micro-service architectures, containerisation (Docker/K8s), and cloud DBs like MongoDB Atlas to ensure your CRM scales effortlessly as data and user counts grow.

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Grow your business with Horza IT solutions

Empower your business growth with innovative IT solutions!

From custom software development to seamless automation and reliable support — Horza.in helps you accelerate success and simplify your business processes.